Last updated: 2/17/2026
At Stranger Mingle, we understand that plans change. This policy outlines our refund and cancellation terms for event registrations. Please read carefully before registering for events.
We charge fees purely to maintain the platform and run activities smoothly, not for profit. However, when you register for an event, we book venues, arrange resources, and plan for specific numbers. Last-minute cancellations affect our ability to deliver quality experiences.
This policy balances your need for flexibility with our need to maintain event quality for all participants.
Full Refund or Event Credit: If you cancel at least 48 hours (2 days) before the event start time, you will receive either:
Example: For a Sunday 10 AM event, cancel by Friday 10 AM
50% Refund or Event Credit: If you cancel between 24-48 hours before the event, you will receive:
Example: For a Sunday 10 AM event, cancel between Saturday 10 AM - Friday 10 AM
No Refund: Cancellations made less than 24 hours before the event are not eligible for refunds. However:
Example: For a Sunday 10 AM event, cancellations after Saturday 10 AM are not refundable
No Refund and Warning: If you register and don't show up without any notice:
Repeated no-shows affect other members' experience and our planning. We take this seriously.
These events require significant advance planning, permits, and bookings. Stricter cancellation terms apply:
Specific terms will be clearly stated during registration
Events with external instructors, special venues, or limited materials:
For free events or special promotional offers, standard refund policies may not apply. Cancellation terms will be specified during registration.
If we cancel an event for any reason (weather, venue issues, insufficient registrations, organizer unavailability, safety concerns), you will receive:
If we need to reschedule an event to a different date or time:
If we make minor changes to the event (slight venue change in same area, small time adjustment):
If you cannot attend but know someone who can take your spot, you may transfer your ticket to another person.
Contact us via:
Last-minute transfers (less than 6 hours before event) may not be processed in time
All refunds are processed to your original payment method:
If you choose event credit instead of a refund:
We understand that genuine emergencies happen. While our policy is clear, we review exceptional cases individually.
Contact us immediately with:
We review each case with empathy and fairness. However, approval is not guaranteed and decisions are final.
Refunds will NOT be issued in the following situations:
The sooner you notify us, the better refund terms you'll receive
Include: Full name, event name, event date, and booking reference number
Specify if you want money back or credit for future events
We'll send confirmation of your cancellation and refund processing
Refunds: 5-7 business days. Credits: Immediate
Email: strangermingleteam@gmail.com
WhatsApp: 7411820025
Website: Contact form on strangermingle.com
Response Time: We aim to respond within 24 hours during business days
If you believe a refund decision was made in error or you're unsatisfied with the resolution:
All payments are processed through secure third-party payment gateways. Please note:
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on this page. However:
We want everyone to feel confident registering for events. While we need clear policies to operate sustainably, we're not here to keep money that should be refunded.
We built Stranger Mingle to help people make friends and improve their quality of life. These policies exist to protect the community experience while being fair to individuals who genuinely cannot attend.
When in doubt, reach out. We're humans running a community, not a corporation enforcing rigid rules. Let's figure it out together.